Professional Summary
IT professional, combat veteran with multiple tours to Iraq and Afghanistan, former Marine Critical Skills Operator and Reconnaissance Marine leveraging frontline experience in elite reconnaissance and special operations to support the USMC's next-generation live training enterprise. As a Lead System Analyst on Saab's MCTIS program, enables high-fidelity, data-driven after-action review for large-scale force-on-force exercises.
15+Major MCTIS Exercises
2,800+Marines Supported
4,000+Equipment Items Managed
35%Downtime Reduction
Operational Highlights
Exercise Support
Led support across 15+ major MCTIS exercises with reliable communications and data flow.
Marine Readiness
Enabled training outcomes for 2,800+ Marines through live systems and after-action analysis.
Operational Efficiency
Standardized processes and reduced setup and troubleshooting time across multiple training sites.
Technical Skills
Endpoints / OS
Windows 10/11
Linux (CLI)
Identity & Email
Active Directory
Entra ID
Microsoft 365
Exchange Online
Networking
TCP/IP
DNS
DHCP
VPN
Wi-Fi Troubleshooting
Tools / Dev
Git
GitHub
Python
C
JavaScript
TypeScript
Education
Arizona State University — Ira A. Fulton Schools of Engineering
B.S. Graphic Information Technology (Full-Stack Web Development) | ASU Online | Expected 2027
Current Projects
Self-paced full-stack web development curriculum
Building hands-on proficiency in HTML, CSS, JavaScript, Git, and modern full-stack tooling to complement my ASU coursework and Saab development work.
Certifications
CompTIA A+
CompTIA Network+
CompTIA Security+
Experience
Saab Inc. — Lead System Analyst
Camp Lejeune, NC | May 2024 – Present
- Spearheaded end-to-end technical execution for 15+ major Marine Corps exercises — including the largest MCTIS event to date — by designing and deploying 15 fully integrated network architectures delivering zero-data-loss connectivity for 2,800+ Marines.
- Enabled the first-ever dual-unit MCCRE, powered real-time command analytics, and produced 3 comprehensive After-Action Reports used by the Regimental Colonel to refine TTPs and drive data-driven readiness decisions.
- Managed 4,000+ equipment items and created standardized pre-deployment checklists and network templates that reduced setup and troubleshooting time across multiple sites.
- Identified a critical WAN infrastructure flaw and led the centralization and relocation of the network backbone, significantly improving reliability across all Saab operations at Camp Lejeune.
- Authored repeatable SOPs and training frameworks that earned direct recognition from the Commanding General for operational impact and program credibility.
Jacobs Technologies — IT Support Technician
Camp Lejeune, NC | March 2023 – April 2024
- Led Tier 1–2 IT support for 300+ personnel, resolving 95% of tickets within SLA and reducing average resolution time by 30% through streamlined troubleshooting workflows.
- Managed full lifecycle of 150+ DoD-issued devices (laptops, radios, secure comms), ensuring 100% compliance with DISA STIGs, encryption standards, and audit accountability.
- Automated user provisioning and onboarding, cutting setup time from 4 hours to 45 minutes per user across Windows, macOS, SIPR, and NIPR environments.
- Trained and mentored users in IT best practices and cybersecurity hygiene, reducing repeat incidents by 40%.
- Collaborated with network and cyber defense teams to identify and mitigate vulnerabilities, supporting command-wide OPSEC and CMMC readiness.
Raytheon Blackbird Technologies — Technical Support Specialist
Camp Lejeune, NC | September 2019 – March 2023
- Provided frontline support for mission-critical surveillance and communications systems used by 3rd Marine Raider Battalion, achieving 95%+ operational readiness across 100+ tactical devices.
- Reduced system downtime by 35% by streamlining RMA coordination with OEMs and engineering teams for ruggedized surveillance gear, encrypted mobile devices, and edge-computing hardware.
- Maintained 100% software license compliance and audit readiness for classified SOF programs across COTS/GOTS applications on tactical networks.
- Developed hands-on training and quick-reference guides for 150+ Raiders and enablers, cutting repeat support requests by 50%.
- Served as the technical liaison between warfighters and Raytheon engineering, translating operator feedback into fielded system improvements.